What is knowledge management and how to apply it in organizations?
That's why it's important to manage it well, to expand possibilities and give opportunities for improvement to employees who will grow with the company.
What is knowledge management and how to apply it in organizations? Knowledge is a set of experiences and learning, which can be transferred to others through teaching and also by returning a new reference.
In a company, each employee has different knowledge to make exchange, and so each one knows a little bit of everything, without losing the specialization of the area that he already has. That's why it's important to manage it well, expand possibilities and give opportunities for improvement to employees who will grow with the company.
Find out what you'll get in this article:
- What is knowledge management?
- How to apply in organizations?
- What are the types of knowledge management?
- What are the main advantages of knowledge management?
- Know the importance of the company.
What is knowledge management?
It is a set of processes united through technology, to enhance the creation, storage, and exchange of knowledge within organizations, which end up being done by the company's human capital. From this, it is possible to develop the team's creativity, and thus consequently inspire the next collaborator to create improvements and generate a transformation on top of what has already been created.
It is necessary to have a lot of organization and appropriate tools, so that the name of who made and who changed the project is marked, to have a kind of record and report that will serve as an intention for the team to follow automatically.
How to apply in organizations?
Knowledge management brings together everything that has already been done, what is being carried out and what they are preparing to start, so the first step is to define how this will be disseminated.
Ideally, a tool or software should be chosen so that all this data is securely stored in the cloud and profiles are created so that each employee can view their progress. A kind of online wall can also be carried out, separating what is ideas from what is being executed, and they can be platforms for images, files, or even gamification.
What are the types of knowledge management?
In addition to having several tools, some types can be applied in the company, each with different ways of segmenting management but with the same objective of disseminating knowledge
Also known as business education, it is a priority for the development of employee learning that can be passed on in the form of training, courses, workshops, dynamics, and gamification. And they are usually developed by the company itself, according to the organizational culture.
It is the ability to solve problems and make decisions, in which the employee develops the necessary characteristics according to the sector, which are:
- Skills: what they know how to do based on their experiences.
- Knowledge: what they know how to do based on theory;
- Attitudes: what they know how to do in practice, linked to personality.
Through these skills, employees are directed to tasks suitable for their domain base.
One of its main functions is to analyze the behavior of the competition, anticipate market demands, and create strategies to attract customers, differentiate itself from the competition, and retain suppliers.
They are focused on developing new knowledge and expanding the knowledge already acquired so that it can be put into practice in the day-to-day activities of the company.
HR acts by analyzing the performance of the company's human capital and structural capital, which are the set of actions and information generated and stored, which undergo periodic analysis to identify possible changes.
It is the delivery of knowledge that needs to be segmented and forwarded with modifications, thus being translated to the collaborator through the processing of data, text, images, or videos.
It is necessary to have organization and good guidance so that there is no misinterpretation of the reported information. They need to make it clear, and credible and choose the best way to deliver it, whether in meetings, emails, or by supervisors.
All of these types are used at some point in organizations, which does not make it difficult to apply knowledge management in your company, you just need to organize yourself and plan a schedule of actions to continue and carry out follow-ups.
What are the main advantages of knowledge management?
Generating incentives for learning, and new knowledge and providing training to employees not only improves productivity but also strengthens the company's human capital, which generates more growth and advantages for the company. As:
- Improvements in internal and external processes;
- Valuing the team;
- More established deadlines and goals;
- Improved agility and ease in everyday life;
- Time optimization;
- Generates more autonomy;
- Increases creativity and strategizing;
- Generates innovation;
- It stays updated.
All these advantages also bring a differential to the company, which ends up attracting more talented candidates, working with employees who end up not wanting to leave the staff and stand out against the competition.